Best Practices: Editorial and Commentary Online Blog

July 22, 2008

Doing it right in Dallas

Taking on the role of change catalyst, the Dallas Morning News editorial board embarks on a crusade to tear down long-standing divides in their city.

“Bridging Dallas’ North-South Gap” stands out as an outstanding example of “best practices” at work in the editorial sections of on line newspapers.  Described as a “crusade” by its editors, this ongoing project seeks to close the economic and social divides that have separated neighborhoods and peoples in this city for many years.

What is most impressive about this effort is it demonstrates how effective the use of multiple forms of information delivery can be. When used by editorial board that has determined it wants to play an active role as the catalyst for community change, maps, videos and interactive discussions give readers an opportunity to learn about the problems within their community and contribute to the solutions.

As a standing navigation link on the Dallasnews.com Opinion section - http://www.dallasnews.com/opinion/northsouth/ - the project is a many-faceted look at how an editorial staff can be a catalyst for change. It uses tools unique to the web to complement the well-edited and appropriately succinct text.

north-south1.jpg

The centerpiece of the project was an interactive map (example above) which allowed the reader to navigate to strategically chosen neighborhoods identified as problem areas. The editors believed if problems within these areas could be resolved, the process could be replicated in surrounding neighborhoods.

Using tightly edited videos,  photo-audio slide shows, still photographs and interactive maps, the project’s display is a perfect example of using each media form to its potential.

Typical of the coverage, the neighborhood section “West Dallas Gateway”  not only describes issues found within one of the problem areas but also highlights the efforts of its residents to make things better.

Featured in a slide show (still images with audio) attached to the West Dallas section, Gerardo Romero describes the increase in his business since a new street and bridge have been built and community organizer talks about how new houses in the neighborhood translates into increased pride for the existing residents. Lopez, who is described by the editors as “exactly the kind of person needed..” in reference to their partners in the community, is typical of those who have renewed enthusiasm for change as a result of the editorial project.

Beyond the use of multimedia, a strength of this project, and something to be high on any “best practices” list, is the follow up the staff undertakes to be sure the project doesn’t drift into obscurity. A perfect example in this project is the “10 Drops in the Bucket,” list.

Initiated last December the “Bucket List” was a way for residents to identify neighborhood problems, and for the editors to define issues that might seem small at the individual level, but when seen as part of a larger trend, were likely a city-wide concern.

Just last week, the “Bucket” was updated with the editorial “10 small improvements for southern Dallas” with descriptions and outcomes of each of the original problems. The “Bucket” will continue to fill and empty as the project continues.

As the summer progresses, this blog, will focus on a specific practice and present links to good examples you might find useful in your editorial situation.

The Knight Digital Media Center invites guest contributors to share their experiences with effective online editorials and commentary.

If you wish to share, please contact me at: (JavaScript must be enabled to view this email address). Please put “best practice” in the email subject line.

I look forward to hearing from you. 

 

July 10, 2008

Welcome Back

The Best Practices: Editorial and Commentary blog is revived with an open invitation to share ideas and successes. Looking ahead is difficult as current cutbacks and space reductions make self-preservation seem most critical. But readers still want the best newspapers can give so it is important the ideas for best practices, particularly online, keep flowing.

Welcome back to the conversation.

It’s been four months since professionals gathered in Los Angeles to discuss the best practices being employed by editorial and commentary writers online. As you see in the earlier postings on this blog, the working groups came up with several interesting variations on the concept of “community” and how readers can respond to the opinions of others.

Though not new, the idea that editorial and opinion pages need to be more of a conversation than a lecture became a central theme of the discussions. As several of the participants noted, this often flies against the tradition of editors who believe their experience and position in the media gives them special insight into the issues of their community. Most agreed the changing expectations of readers are having a dramatic impact on the challenges facing the editorial staff. New media options are giving readers, especially opinionated readers, new places for their voices to be heard.

But as we discussed in our Los Angeles sessions, and as many editors have found since then, the readers they serve still believe their local newspaper is a vital part of their community and they want to be involved in the opinion dialog published by that newspaper.

These are challenging times in the newsrooms of this country. As staffs are cut and news holes reduced, every aspect of the printed news product will be scrutinized by publishers and by readers.  If newspapers are going to remain a vital source of information in a community, they must continue to find ways to serve their readers. The opinion pages may well be one of the few places in the paper where truly local content can still be found. But as everyone in the newspaper world tries to do more with less, so will you.

In his presentation to the Los Angeles seminar participants about scenario building, Lawrence Wilkinson, of the consulting firm Heminge & Condell, described three key elements of strategy building:

1. Describing who we are: competences - strengthens and weaknesses
2. Deciding who we want to be: strategic intent
3. Defining where we have to work scenarios: the business environment

As you consider the future of your newspaper and its editorial section, these three elements are critical. These descriptions, decisions and definitions should be posted in a prominent location in your office. As you consider each attempt to improve your pages, reflect on these concepts to help focus your strategy.

With the renewal of this blog, the Knight Digital Media Center invites guest contributors to share their experiences with effective online editorials and commentary. Each week we will focus on a specific practice, present links to good examples and work together to move things in a positive, executable direction. A “success story” feature will highlight the efforts some of you have made to extend the reach of your editorials online.

Not every idea will be suitable for every publication, but the energy of shared idea generation will open the door to potential improvement for everyone who participates.

If you wish to share, please contact me at: (JavaScript must be enabled to view this email address). Please put “best practice” in the email subject line.

I look forward to hearing from you soon.  Thanks.

ABOUT THIS BLOG

Michael William's photoAs the newspaper world evolves, so do the roles of the opinion section and its writers. Blogger Michael Williams explores these issues and invites you to contribute your own insight and ideas to the concepts under discussion.

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