Part 2: Recruitment, Retention and Positive Reinforcement

Learn about citizen reporter recruitment, retention and the importance of positive reinforcement.

This segment answers three questions about citizen reports:

1. Who typically is a citizen reporter?
2. How do organizations incentivize citizen reporters?
3. How do organizations retain citizen reporters?

Links cited in this chapter:

• Enticing and retaining example:
• ReadrBoard
• PolicyMic