What does mobile engagement really mean? API report
A new report from the American Press Institute offers nine recommendations for news publishers seeking to grow mobile revenue. One of these tackles a thorny question: What does it really mean to "engage" a mobile user?
Summarizing the consensus from an earlier API Thought Leader Summit on mobile news, "mobile engagement" can refer to any of these phenomena:
- Contributing content from a mobile device.
- Amplifying content.
- Session-depth metrics.
- Long-term loyalty.
- Cross-platform interaction.
- Financial contributions.
Tips for generating mobile engagement:
- Think about the first-time user welcome.
- Always offer a next story.
- Create mobile-first (or mobile-equal) content.
- Personalization of content.
- Use push notifications in mobile apps.
- Offer service-oriented tools.
- Use technology features (such as GPS) built into the phone.