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Hearken: A new tool that brings the public into the news making process

by: Nancy Yoshihara |

Designed for newsrooms, editors and producers, Hearken provides modules to engage the public in pitching story ideas, determining assignments, reporting and finally publishing stories online.

The tool grew out of Chicago public radio WBEZ’s popular Curious Cities series founded by Jennifer Brandel, who co-created Hearken to share lessons learned there with other media organizations.  Hearken's goal is to take news sites beyond reactive and press-initiated stories to embrace “Public-powered stories that individual members from the public put forward.”  

This, Hearken says on its website, will assist newsrooms in presenting a wider variety of stories and perspectives, creating deeper relationships with communities and having high performing stories. Hearken has two main tools to achieve this:

  • A curiosity module designed to help cultivate a steady, fresh stream of story ideas from outside a newsroom's walls.
  • An embeddable voting module, allows audience to vote on their favorite story ideas, “giving your newsroom and reporters valuable insights into validated audience desires and the chance to challenge assumptions about what's a worthwhile story,” according to the Hearken website.
"By end of summer there will be around 20 newsrooms using Hearken with more coming on in October," Brandel said in her email. The current list includes: 

    There is a two-month free trial period then an annual payment is due. The fee depends on the size and status of newsrooms (non-profit and for profit.) "We have a sliding scale from around $5,000 and up. Folks can contact us for details," she wrote in her email. Catch an interview with Brandel with RJI Futures Labs update #118.

    Nancy Yoshihara

    Nancy Yoshihara is content manager at KDMC and its website with a focus on News for Digital Innovators and Tools, Tips
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